Frequently Asked Questions

The Blue Door Travel specializes in customized trips. We work together with you to create your unique and exclusive holiday.

The Blue Door Travel offers you the flexibility to adjust the trip to your wishes and preferences.

You can easily book a trip using our online booking form or via e-mail.

Of course you can also reach us by telephone. For the contact details, you can scroll to the bottom of this page.

Once your trip has been agreed, you will receive the booking confirmation and the invoice by e-mail.

A deposit of 25% of the total invoice value is required at time of booking.

The remaining amount must be paid at least eight weeks prior departure date. For bookings within 12 weeks of departure date a full payment at time of booking is required.

You will receive the complete travel information (detailed route, hotels, practical information etc.) two weeks before departure.

Yes, that is possible. Please note that cancellation fees will apply.

If you have to cancel the trip due to personal circumstances, you must always notify us in writing. Send us an email to hola@thebluedoor.nl.

We will then send you a cancellation invoice. You might be able to submit this cancellation invoice to your insurance company to get a reimbursement.

The following cancellation fees per person will be applicable:

a) if cancelled up to 56 days (exclusive) before departure, 25% of the total price;
b) if cancelled from 56 (inclusive) to 28 days (exclusive) before departure, 50% of the total price;
c) if cancelled from 28 (inclusive) to 14 days (exclusive) before departure, 75% of the total price;
e) if cancelled from 14 days (inclusive) before departure, the full price.

The purchase of a cancellation insurance is strongly recommended.

The Blue Door Travel does not book airline tickets.

We can of course advise you about the different alternatives.

Do not hesitate contacting us should you need advice.