Informative

Privacy statement

Since the 25th of May 2018 new rules on privacy apply. The General Data Protection Regulation (GDPR) is applicable in the European Union.

In this privacy statement we provide you clear and transparent information about how we handle personal data.

We carefully handle your personal data to ensure your privacy.
We process your personal data in accordance with the purpose for which it was provided. Those purposes and the type of personal data we collect are described in this Privacy Policy statement:

  • The processing of your personal data is limited to only the data that is necessary for the purposes for which they are being processed.
  • We do not pass on any personal data to other parties, unless this is necessary for the execution of the booked travel they have been provided for.
  • We are aware of your rights regarding your personal data and will respect them.
  • We keep your personal data for as long as necessary for the purposes stated in this privacy statement and in compliance with legal requirements.

Processing personal data of our customers and potential customers

If you request a quotation from us or you book a trip, we must process personal information about you as our customer for administrative purposes and of course to be able to organize the trip you booked, such as hotel reservations or excursions with local agencies. In addition, we must be able to communicate with you about your trip. Also in the event of an emergency, it is necessary to have access to this information.

The basis for using your personal data is established in the travel agreement that we have concluded with each other.

We may request the following personal data for the above mentioned objectives:

  • First name;
  • Last name;
  • Phone number;
  • Email address;
  • Address;
  • City;
  • Date of birth;
  • Sex;
  • Travel wishes and interests that you provide us by e-mail or via the booking form on our website, that are important for a suitable program of your customized trip.
  • Details regarding flight tickets you may have booked yourself for this trip.
  • Details of the booked trip.
  • Payment details (for our administration and financial control)
  • Passport information. It is possible that your passport details are required to reserve accommodations or to book certain excursions.
  • We also use personal data of other travel companions supplied by the person making the booking. Make sure that they also agree with this privacy statement and that you may actually provide their data to us.

What do we use your data for?

  • Your data is needed to make bookings, to provide you with information about your trip, to provide relevant communication regarding the offer or booking, to ensure a good execution of the trip and to handle the booking and payment.
  • Name and address, bank details, information about the booked trip, costs and payment are processed for accounting purposes, debtor administration and collection operations.
  • Your data can be used for a legitimate interest of our company or third parties, such as the handling of complaints, disputes and legal claims, insofar as your interest should not prevail.


Your personal data or the data of your travel companions will be stored by The Blue Door for the purpose of executing the travel agreement (booked trip), during the period of the travel agreement. They are stored and used to inform you about the trip. After the trip, we save your data unless you let us know that you do not want us to do so.

Furthermore we collect data to comply with legal obligations, in particular to be in compliance with accounting and tax regulations.

 

Distribution to third parties

The information you provide us when requesting a quotation or booking a trip will not be shared with third parties unless this is necessary for the execution of the travel agreement,
for example for accommodation bookings, transport companies and local agencies.

Furthermore, we will not provide the information provided by you to other parties, unless this is legally required and permitted.

 

How long is the data kept?

The Blue Door does not store personal data longer than necessary for the purposes for which it was provided, unless is required by law.

Security

We take appropriate organizational and technical measures to protect your personal data against unlawful processing:

  • Access to your personal data is limited to the persons who should process this data.
  • We make regular backups of the personal data in order to be able to restore it in the event of physical or technical incidents.
  • We regularly test and evaluate our measures.
  • We comply with applicable laws and regulations, including the General Data Protection Regulation (GDPR)

Rights regarding your data

You have the right to access, rectify or delete the personal data that we have received from you. You can also object to the processing of your personal data by us. We may ask you to identify yourself before we can respond to the aforementioned requests.

If we may process your personal data on the basis of your permission, you will always have the right to withdraw this permission, unless we still need it for the execution of the trip.

If you have a complaint about the processing of your personal data, we kindly ask you to contact us directly about this.

You also have the right to submit a complaint to the Data Protection Authority.

 

Questions

Should you have further questions or remarks about our Privacy Statement, please contact us via below e-mail address:hola@thebluedoor.nl

Jan & Conny | April 2019

“Wij hebben een fantastische vakantie gehad in Asturië. Van surfen in de zee, via wandelen in de bergen (en sneeuw!), naar bezichtigen van leuke plaatsen.”

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Jan & Conny | April 2019

“Wij hebben een fantastische vakantie gehad in Asturië. Van surfen in de zee, via wandelen in de bergen (en sneeuw!), naar bezichtigen van leuke plaatsen.”

MORE CUSTOMER STORIES

Marianne | February 2018

“De kuststrook van Asturië is er een voor echt actieve vakantiegangers. Prachtige haventjes!”

MORE CUSTOMER STORIES

Marianne | February 2018

“De kuststrook van Asturië is er een voor echt actieve vakantiegangers. Prachtige haventjes!”

MORE CUSTOMER STORIES

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The Blue Door Travel

Nuijtsstraat 51
4814 EM Breda
T: + 31 6 1441 6306
M: hola@thebluedoor.nl

CHAMBER OF COMMERCE: 75131501
IBAN: NL12 RABO 0345 681940

Additional Information

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Privacy statement
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